Call us on: 020 8520 4647
Basket 0

98% Reevoo Recommended
Support our Children's Charity
FREE Next Day Delivery
No Quibble Returns

Delivery and Returns for UK and International (Scroll down)
 

  • Standard UK next day delivery - FREE

If you place your order with us before 11am it qualifies for free next day delivery. If you order after 1pm your order will take 2-3 working days to arrive at your specific address

You will receive a email with your tracking code in, enabling you to track your delivery 


  • Next day UK delivery before 12noon - £10

If you place your order with us before 12pm and select this option, your order will arive the next day before 12noon 

You will receive a email with your tracking code in, enabling you to track your delivery 

 

  • Saturday UK delivery by 10:30am - £15

If you are struggling to fit your delivery around your busy schedule we can deliver on Saturday as well.

You will receive a email with your tracking code in, enabling you to track your delivery 

 

  • For Personalised items 

Please allow up to 1 week for delivery of personalised items. If you need it sooner please call us on 02085 204647

 

  • For Assembled items (UK only)

Please allow up to 2 weeks for delivery of assembled items. If you need it sooner please call us on 02085 204647

 

If you have ordered an item which will have longer delivery time, we contact you to let you know, that this is ok

 

International Delivery

  • Other Websites
France Visit our French store
Germany Visit our German store
Italy Visit our Italian store
America Visit our American store
Canada Visit our American store
 
 
  • Rest of the World
  GPB Country
Zone 1 10-20 Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland
Zone 2 20-35  Bosnia and Herzegovina, Bulgaria, Canary Islands, Greece, Iceland, Latvia, Liechtenstein, Lituania, Norway, Romania, Serbia
Zone 3 50  Cyprus, Hong Kong, Malta
Zone 4 60  Australia, China, Gibraltar, India, Indonesia, Israel, Malaysia, New Zealand, Philippines, Qatar, Russia, Singapore, South Africa, Thailand, United Arab Emirates

Due to our expanding sales across the world we must now keep our Sterling prices consistent. This means that we will not be able to remove VAT from orders delivered to the VAT free British Islands.

Please, note that those prices are for 1 item, for 2 or more items please contact us directly via email or phone  +44(0)2085 204647 for our up to date shipping details.



Returns Policy

We’re sure that you’ll love your Tidy Books, if not, you can return it to us within 14 days for a full refund. If you’d like to return it, the first thing to do is to call us. Our number is 020 8520 4647, and we’re here Monday-Friday 9-5:30pm. We may be able to resolve your problem without you having to return your item.

Our returns policy gives you the right to cancel your purchase at any point from the time of ordering until 14 working days after delivery. You’re entitled to a full refund, if you request it in writing within 14 days of receiving your item. This excludes items that have been made for you, for example the personalised bookcase or personalised Bunk Bed Buddy.

It's important that you return items in the best possible condition, so they must be unused and returned their original packaging, clearly labelled and re-sealed. Packing tape is best for this.

Please put your original proof of purchase inside the package.

We can arrange for your package to be collected by our couriers or you can return the item via the postal service. You will need to pay for the cost of the item to be collected by our courier. Typical cost within the UK is £7. Phone us for further details. If you use the postal service, we recommend you insure yourself for the value of the goods you are returning.

Your refund will be issued within 14 days of you cancelling the order, provided we have your item, returned in its original condition.

If you’re outside the EU, please take a moment to fill in posting documentation details correctly. You will need to make it clear that your parcel is a ‘Return’ to the UK, and not an import. Or you may be charged a duty on imports. If your documentation is completed incorrectly and duty subsequently being charged to Tidy Books, the sum will be deducted from your final refund.




JOIN OUR VIP CLUB

Get access to our best deals

Marketing by
Connect with us

If you would like to get in contact, click here to CHAT LIVE.
Give us a call on: 020 8520 4647 Mon - Fri 9:00am - 5:30pm
or leave us a message using the CONTACT FORM here.